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One-click REPAIRS

Our simplest repair program yet.

With One-Click Repairs, you can request pickup of your equipment right from your shop or job site. We’ll coordinate the pickup, ship it to StoneAge for free, and send you a quote — that's it.

See how easy repairs can be — just finish the job, box it up, and we’ll take care of the rest.

Send us a message to see if One-Click Repairs is available in your region.




TECHNICAL SUPPORT

Need help with your StoneAge tools or equipment? Contact our team for direct assistance, or visit the Resource Center for product manuals, parts information, maintenance instructions, and repair videos.



ORDERING & LEAD TIMES

Lead times vary based on product availability and order specifications. For an accurate delivery estimate, contact StoneAge or an Authorized Dealer with your purchase order number, shipping and billing information, requested delivery date, and all required product specifications. Please also let us know whether you would like available items shipped separately or the full order held until everything is ready.



SHIPPING & ORDERING

Shipping is pre-paid and invoiced with order but may be charged directly to the customer’s account with selected courier by special instruction. Most orders are shipped via UPS or Fed Ex couriers; specify a preference if you wish. Larger equipment will be shipped by truck or air freight. Either party may make the arrangements. Airline counter-to-counter delivery is not reliable from our mountain location.



PAYMENT

Major credit cards or bank transfers are accepted. Pre-payment is required to ship custom equipment.



RETURNS

Any parts returned for credit or warranty must be accompanied by a StoneAge RMA number. Please contact a Customer Service Specialist or Authorized Dealer to obtain an RMA number. A minimum restocking fee of 15% applies to standard items returned unused. Returns will only be accepted on unused items returned 6 months or less from invoice date. All returns and restocking fees are subject to StoneAge final decision. Returns of custom products and obsolete items are not accepted.

Service Contacts

Visit our Locations page for operating hours and additional contact information in your region.